Frequently Asked Questions On this page you’ll learn: How are problems or issues are resolved in StoryServer. Solutions or workarounds are made How are problems resolved? StoryServer problems are resolved in the below manner - - Customer asks about issue -YesNoWork aroundProblem or issue with StoryServerIs problem fixed in new version of SS and ... is Customer is using an older version?Inform customer that issue is resolved in newer versionProblem gets fixedAsked to download new versionDocumentation is updated The Frequently Asked Questions is divided into General FAQ and Developer FAQ. Infrequently Asked Questions.