Frequently Asked Questions

On this page you’ll learn:

  • How are problems or issues are resolved in StoryServer.

  • Solutions or workarounds are made

How are problems resolved?

StoryServer problems are resolved in the below manner -


graph TD A[Problem or issue with StoryServer ]-- - Customer asks about issue - -->B( ) B[ ]-. Yes .->D( ) B( )-.No-.->C( ) C(Problem gets fixed)-->F( ) B{Is problem fixed in
new version of SS
and ... is Customer is
using an older version?}-. Work around .->L( ) D[Inform customer that issue is resolved in newer version]-->F( ) L[Documentation is updated] F[Asked to download new version ]


The Frequently Asked Questions is divided into

Last updated: 2019 Jan 20th 12:50:10