Frequently Asked Questions
On this page you’ll learn:
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How are problems or issues are resolved in StoryServer.
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Solutions or workarounds are made
How are problems resolved?
StoryServer problems are resolved in the below manner -
graph TD
A[Problem or issue with StoryServer ]-- - Customer asks about issue - -->B( )
B[ ]-. Yes .->D( )
B( )-.No-.->C( )
C(Problem gets fixed)-->F( )
B{Is problem fixed in
new version of SS
and ... is Customer is
using an older version?}-. Work around .->L( ) D[Inform customer that issue is resolved in newer version]-->F( ) L[Documentation is updated] F[Asked to download new version ]
new version of SS
and ... is Customer is
using an older version?}-. Work around .->L( ) D[Inform customer that issue is resolved in newer version]-->F( ) L[Documentation is updated] F[Asked to download new version ]
The Frequently Asked Questions is divided into